As A Customer Service Representative, You Will Play An Important Role In Demonstrating Delta's Commitment To Our Customers By Making Their Travel Experience As Seamless And Enjoyable As Possible. Allowed. At Delta, Our Brands Are Important To Our Continued Success. As A Customer Service Representative, You Play An Important Role In Supporting Our Brand's Strength By Demonstrating Commitment To Clothing, Maintaining A Professional Work Ethic, And Demonstrating The Right Attitude In And Of Itself. Outside Of Work.

• The Customer Service Agents Who Work As Ticket Managers Are The First To Greet Our Customers, Guide Them, And Help Them In The Process Of Ticketing And Baggage Check-In. You Will Be:
• Manages All Aspects Of Operations Related To Passenger Ticketing And Reservations As Well As Activities Necessary For Boarding And Disembarking Passengers, Including Tagging And Picking Up Passenger Bags And Conveyor Belts For Transporting Them To Ramps.
• Greets Customers, Assesses Their Needs, Explains Delta Technology Options Available, And Guides Them Effectively.
• Effectively Influence The Use Of Customer Airport Technology To Ensure A Safe, Fast, And Efficient Airport Experience For All Customers.
• Shows Real Delta Images. Notifies Customers When You See Service Delivery.
• Effectively Organizes Internal Resources To Work Under Pressure And Time Constraints To Deliver Aircraft On Time.
• Performs Various Duties As Assigned In The Work Area; However, Staff Can Be Used To Pass And Want To Do All The Work. Specific Roles, Responsibilities, And Departments May Vary Or Be Added Depending On The Situation And Job Requirements. Below For Changes And Holidays.
• May Seek Outside Employment. Demonstrates Proactive Behavior In All Work Processes And Procedures.

All Customer Service Personnel Must Always Work In Public Areas And Be Able To Understand And Answer Various Questions About Travel Information. In Addition, You May Be Responsible For Taking Unaccompanied Children With Disabilities To The Airport. This Situation Needs To Stand For A Long Time.

What You Need To Succeed (Minimum Qualifications)

• High School Diploma, GED, Or High School Diploma
• Embrace Different People, Ideas, And Styles
• Always Prioritize The Safety And Security Of Yourself And Others
• Demonstrate That Privacy Is A Top Priority When Processing Personal Data
• Must Be Able To Speak English Fluently, Both Spoken And Written
• The Applicant Must Have A Valid Work Permit To Work/Live In Iceland At The Time Of Application. Delta Will Not Sponsor Candidates For This Position
• Be At Least 18 Years Old
• Lifts Bags Or Heavy Objects To And Including 50 Pounds Repeatedly
• Sometimes, Lift A Bag Or Something That Weighs 50 To 70 Kilograms
• Have Basic Computer Skills
• The User Must Be Able To Type A Minimum Of 30 Words Per Minute To Effectively Use The User's Computer.
• Strong Oral And Written Communication Using Appropriate Intonation, Intonation And Pronunciation
• Willing To Work Scheduled And/or Shift Work Including Afternoons, Evenings, Weekends, And Holidays

Job Benefits:

• Fitness Care And Insurance: Delta Gives Health, Dental, And Vision Insurance To Its Employees And Their Households. These Plans Can Also Consist Of Coverage For Medical Charges, Prescribed Drugs, Dental Approaches, And Imaginative And Prescient Care.
• Retirement Plans: Delta Might Also Offer Retirement Savings Options, Such As A 401(K) Plan, In Addition To Potential organizational contributions. These Plans Allow Employees To Keep For Their Future And Obtain Worker Blessings To Assist Them Develop Their Retirement Savings.
• Travel Privileges: One Of The Nice Advantages For Plenty of Airline Employees Is The Capability To Tour Free Or At A Discount For Themselves And Eligible Own Family Members. This Will Be A Amazing Advantage, Particularly For Individuals Who Like To Tour.
• Vacation: Delta Can Provide Several Paid Excursion Options, Which Include Excursion Days, Ill Days, And Vacations. PTO Quantities Can Range Based On Role, Diploma, And Different Factors.
• Income Sharing: In A Few Cases, Delta Can Also Provide A Income Sharing Application. Because Of This Whilst The Employer Indicates Good Monetary Consequences, Employees Can Get Hold Of Part Of The Income In The Shape Of Money.
• Worker Assistance Packages (Eaps): Eaps Are Designed To Assist Employee Welfare Via Imparting Resources And Counseling Offerings For an Extensive Variety Of Personal And Employment Troubles.
• Academic Help: Delta Can Provide Assistance To Employees Who Desire To Similarly Their Training Or Increase New Capabilities.
• Employee Discounts: Delta Employees Are Eligible For Discounts On Services, Consisting Of Flights, Accommodations, Condo Vehicles, And Different Travel-Related Charges.
• Wellness Packages: A Few Groups, Inclusive Of Airlines, Offer Wellness Applications To Promote The Fitness And Properly-Being Of Employees. These Programs May Include Fitness Instructions, Health Demanding Situations, And Fitness Tests.
• Profession Improvement: Delta May Additionally Provide Possibilities For Career Development And Growth and can Also Encompass Training And Improvement Packages.