CVS Health Has A Strong Purpose - "To Help People On Their Journey To Better Health." To Achieve This Goal, We Have Several Existing And New Initiatives That Are Reinventing Pharmacy And Enabling Better Health Outcomes. At Omnicare, We Support Our Company's Mission By Providing Practical And Innovative Solutions That Meet The Needs Of Continuing Care Communities.
This Role Will Report To The Omnicare Account Management District Manager And Will Manage And Develop Client Relationships As A Liaison Between Clients And The Company. Account Managers Are Responsible For Day-To-Day Customer Support Activities As Well As Maintaining And Growing Existing Business And Are The Primary Point Of Contact For Managing Customer Satisfaction.
The Account Administrator Has The Opportunity To Influence Our Business In The Following Ways:
- Create Strong Relationships With Customers Constant Delivery Of Clients' Interactions That Develop Confidence And Show The Amount
- Continue To Dial Meetings As Needed Within LTC
- Create Quickly Regular, Proactive Customers To Create A Strong Connection With Key Confectionery; deliver quarterly Executive Overview Of The Head Of The Facility To Check The Business Support And Evaluate New Opportunities
- Identify The Risks And Consultations And Consultations With Internal Shareholders To Help You In Advance Plans To Solve The Risk And Opportunity Of Customers, Customer Updates
- Manage The Activities Of Clients' Support And Resolutions Of Complex Problems And Requirements Of Ordinary Clients. Answer The Phone's Phone Client As A Person With LTC Devices
- To Work With A Team Of Key Boxes To Provide An Initiative For Initial And Regional Accounts
- Assess The Client's Requirements According To Social Management In Facilities And Submit A Proposal For Quantity Omnicare For New Products And Services For Growth
- Managing Expectations In The Contract Of Contractual Contracts
- Do Not Make Clinical Installation Of Training And Do Not Support The New Program Implementation
- Help The District Manager Manager With All Contracts Changes Within The Specified Corporate Substance
- Responsible For Activities Related To New Devices Such As Resident And Medical Records; Scheme, Participation, And Some Facilities Of Personnel Training; Notification Of The Pharmacy Of Equipment Requirements; A Service Or Contact Point To Provide A Guide
- Operate Strong Business Knowledge And Industry Develops Business Knowledge And Realizes Industrial Trends
Compulsory Qualifications
- +2 Years Of Experience In Dealing With The Customer
- The Ability To Travel All Night Is At Least 50%
- Validity Of A Driving License And The Ability To Provide Proof Of Insurance While Driving
- CRM Skills, Best Sales Sales
Despite The Low Metal Requirements On The Low Metal Requirements, The Required Medical Or Religious Candidates For This Position Must Be Fully Vaccinated Against The Intermediate. Some Healthcare Facilities And Other Clients Will Not Allow Unvaccinated Partners Into Their Location, Even If There Is Adequate Accommodation With A COVID-19 Test. Because Some Of The Essential Functions Of This Position Must Be Performed At Our Clients' Facilities, No exceptions to Immunization Requirements Are Allowed For This Position.
Preferred Qualifications
- Proven Success In Client/Account Management
- Excellent Customer Service Skills, Knowing The Right Time To Consult Versus Solve A Problem Or Fill A Need
- Demonstrated Success With Project Management Skills; Ability To Track And Manage Issues, Ensure The Right Teams Are Involved, And Facilitate Comprehensive And Timely Resolution Of Issues
- Ability To Solve Problems Strategically And Creatively When Faced With Many Variables Where Standard Solutions Do Not Exist
- Track Record Of Performing Under Pressure, Adapting To Changing Dynamics, And Finding Solutions That Lead To Customer Satisfaction
- Effective Presentation Skills With The Ability To Lead Group Presentations To Improve Customer Satisfaction, Retention And Opportunities
- Knowledge Of Microsoft Office Suite With A Focus On Excel, Powerpoint, Word, Outlook And Web Applications
- Previous Experience In The Field Is An Advantage.
Job Benefits:
- Health Benefits: Because Aetna Is A Health Insurance Company, It Generally Offers Comprehensive Health Benefits, Including Health, Dental, And Vision Insurance, To Eligible Employees And Dependents.
- Wellness Programs: Aetna Promotes Employee Wellness Through A Variety Of Programs, Which May Include Exercise Groups, Health Challenges, And Resources To Maintain A Healthy Lifestyle.
- 401(K) Retirement Plan: Aetna May Offer A 401(K) Plan That Allows Employees To Save For Retirement Through Tax-Deductible Contributions. Some Companies Also Offer Matching Offers.
- Time Off (PTO): This Can Include Vacation Days, Sick Days, And Statutory Holidays, Allowing Employees To Take Time Off Work While Still Being Paid.
- Flexible Spending Accounts (FSA): These Accounts Allow Employees To Withdraw Pre-Tax Dollars To Cover Medical, Dental And Dependent Care Expenses.
- Life Insurance And Disability Insurance: Aetna Can Provide Life Insurance And Disability Insurance To Help Protect Employees And Their Families Financially.
- Employee Assistance Programs (Eaps): Eaps Provide Support For Personal And Employment Issues, Including Counseling, Legal Assistance, And Financial Planning.
- Professional Development: Aetna Can Provide Professional Development Opportunities Through Training, Courses, And Educational Resources.
- Parental Leave: Maternity And Paternity Leave To Support Employees When They Become Parents.
- Tuition Assistance: Some Companies, Including Aetna, Offer Tuition Reimbursement Or Assistance Programs To Help Employees Continue Their Education.
- Employee Discounts: Discounts On Aetna Health Insurance Plans And Other Potential Products And Services.
- Remote And Flexible Work: Depending On The Service, Aetna May Offer Flexible Work Arrangements Or Remote Work Options.
Account Manager OCR
Bachelor Degree

2
Bachelor Degree