With The Right Support, Individuals And Businesses Have The Power To Transform In Astonishing Ways. When You Join The Amex Team, You Become Part Of A Diverse Global Team Of Colleagues With A Strong Commitment To Supporting Our Customers, Our Community And Each Other. Here You Will Learn And Grow While Helping You Create A Unique And Meaningful Career Path Through Benefits, Activities, And Changes That Support You Personally And Professionally.

At American Express, You Will Be Recognized For Your Contributions, Leadership And Impact. All Colleagues Have The Opportunity To Participate In The Success Of The Company. Together, We Will Win As A Team, Working To Support Our Company Values ​​And Our Strong Commitment To Delivering The World's Best Customer Experience Every Day. And We Will Do It With As Much Integrity As Possible, In An Environment Where Everyone Wants To Be Seen, Heard And Included. Join The Amex Team And Lead The Way Together.

How Can You Make An Impact In This Role?

This Position Is Responsible For Providing Efficient And Timely Processing Of Merchant Requests Related To KYC And Bank Transfers/Maintenance/Creation Of New Accounts, Inquiries Find Payment And Stock Exchanges For Existing Merchants.

• Manage External And Internal Contacts With Financial Institutions, Merchants And Internal Customers. · Provide Services And Support To Merchants, Processes, MS TSC, Banks, SRG/KOAT, Contract Review, Courier, ESSU, CMS, Underwriting, Network Services Growth, Risk Management And Hospitality.
• Research, Analyze, And Process Supplier Requests, From The Simplest To The Most Complex.
• Review, Analyze, Understand, And Use Business And Legal Documents (E.G., Products, Business Licenses, Bank Statements, Corporate Contracts, IRS Documents, AMEX Rules And Regulations, Rules And Procedures, PAD Agreements, etc...). Critical Care Requests And KYC Requirements.
• Complete Events On Time And Meet Deadlines For Sales Development.
• Ability To Analyze And Collaborate
• Excellent Written And Verbal Skills.
• Demonstrated Self-Efficacy With Excellent Results
• Focus On Customers With High Velocity. The Model Offers Exceptional Customer Service
• Ability To Interact Professionally With All Levels Of Customers.
• Ability To Manage Multiple Tasks Simultaneously
• Working Knowledge Of MS Office Products (Such As Excel, Word, PowerPoint, Etc.)

At Least

• Diploma
• Excellent Verbal And Written Skills.
• Ability To Evaluate Market Data
• High Orientation
• Ability To Make Independent Decisions And Meet Deadlines.
• Proof Of Faith

Job Benefits:

• Health Care Benefits: American Express Typically Offers Comprehensive Health Insurance Plans, Including Medical, Dental, And Vision Coverage For Employees And Their Families.
• Retirement Plans: The Company Often Offers 401(K) Plans With Matching Contributions To Help Employees Save For Retirement.
• Paid Leave: Employees Can Receive Time Off, Sick Leave, And Paid Time Off.
• Flexible Working Arrangements: American Express Is Known For Offering Flexible Working Options, Such As Telecommuting And Flexible Scheduling When Possible.
• Employee Assistance Program (EAP): Eaps Can Provide Confidential Counseling And Support Services To Employees Facing Personal Or Work-Related Issues.
• Tuition Fees: The Company May Provide Financial Assistance To Employees Who Wish To Continue Their Education Or Professional Development.
• Employee Discounts: Employees Are Eligible For Various Discounts On American Express Products And Services.
• Wellness Programs: American Express Continuously Supports Employee Health Through Programs, Resources, And Activities Focused On Physical And Mental Health.
• Parental Leave: The Company May Offer Parental Leave Benefits To Support Employees Who Become Parents By Birth Or Adoption.
• Professional Development: American Express Frequently Invests In Employee Development Through Training Programs And Professional Development Opportunities.
• Life Insurance: Employees Can Access Life Insurance To Financially Protect Their Loved Ones.